Contents - User Id/Password Help Print

For your security, we do not email or present you with your current password. If you do not remember your password, please reset your password.

To reset your password,
  1. Click on the Reset My Password link and enter your User ID, and select your preferred Contact Method from the dropdown. Enter in your phone number or email address and click Send Code Now.
  2. If the values you entered match what is in our system, a validation code will be sent to you using the method you selected.
  3. Enter that in the Validation Code field. You will then be prompted to create a new password.

if you continue to have issues, please call CTSLink Customer Service.

Toll Free: 866-846-4526
Available Monday through Friday 8:00AM to 5:30PM Eastern Time

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