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Welcome to Wells Fargo's CTSLink®

Welcome to the CTSLink website, a service of Wells Fargo Bank, N.A., where accurate and timely reporting is available around the globe and around the clock. The CTSLink website is your direct link to collateral and bond information on a variety of investment vehicles administered by the Corporate Trust Services group of Wells Fargo Bank, N.A. including CMES, RMBS, CMBS, ABS and CDO securities. The CTSLink website provides comprehensive and quality data reporting that is updated frequently and made available in industry-standard formats. We also make certain closing documents available and have the ability to produce customized reports to meet unique portfolio requirements.

Information on securities issued by Wells Fargo Bank, N.A. may also be found at the SecuritiesLink Website.

System Maintenance - Scheduled Outages

The CTSLink application will undergo scheduled maintenance during the time frames listed below. Users may experience intermittent outages.

    Thursday, 05/28/2015 at 6 PM EST to 10 PM EST
    Friday, 05/29/2015 at 9 PM EST through Saturday, 05/30/2015 at 4 PM EST

Please contact CTSLink Customer Service if you have questions or concerns.

EFFECTIVE April 13, 2015 - User Authentication Change on the CTSLink Application

What is happening?

To help effectively safeguard our customers’ confidential account information, Wells Fargo continually evaluates and enhances the security protocols used with our products and services. On April 10, 2015, we are integrating a new customer authentication application into CTSLink Web Services. The new application will provide enhanced security measures and a new self-service password reset feature.

How do I get started?

Beginning April 13, 2015, and upon your first login, you will need to set up a new password. A “First Time User Login Guide” is attached below and includes step by step instructions. Click this link to begin your new password authentication process. First Time User Login Screen

First Time User Login Guide

First Time User Login Guide

Our Products and Services

A leading player in each market we serve, CTS provides trustee, agency and fiduciary services for bondholders, investors and lenders. By the end of 2008, we served in one or more of these capacities on more than 16,000 transactions totaling nearly $3 trillion in original issuance.

Our services are typically used on asset- and mortgage-backed securitizations, municipal bonds and warehouse/conduit programs created by public and private corporations and government entities. Continually focused on providing value-added services to our clients, each of our below roles is delivered with unparallel industry expertise and a relationship focus that is second to none.

  • Trustee - As trustee, we protect the interests of the bondholders and investors by monitoring compliance with governing deal documentation
  • Cash administrator/paying agent - We collect servicer payments for distribution to investors and provide attractive investment options for funds held short term
  • Document custodian - We safely store loan and collateral files in our secure document custody vault for safekeeping; and as necessary review files to verify eligibility criteria is met
  • Backup servicing - Mitigating investor concern over servicer stability, we oversee servicers, provide reporting and are ready to assume or appoint successor servicing if necessary
  • Escrow agent - A neutral third party, we are often hired to hold cash, documents and other assets on behalf of two or more parties
  • Calculation agent - We independently model structured principal and interest payments to classes of securities and calculate the periodic distributions and resulting security balances
  • Master servicing/aggregation management - We oversee servicers' activity and provide investor reporting, default administration and cash management; to do so we collect, aggregate, reconcile, analyze and report on mortgage loans and associated cash remittances
  • Performance Reporting - Our secure, online reporting systems provide detailed collateral and portfolio analysis for lenders, issuers and investors

Wells Fargo has leveraged its dominant positions in the ABS, MBS, and CMBS markets to become a force in CDO administration. The group is proud of its success with premiere portfolio managers and issuers. Through our proprietary technology and superior customer service reputation you will benefit from our CDO services. The CDO Division has established itself as a solid player in CDO's comprised of ABS, MBS, REIT, High Yield, Investment Grade, Credit Default Swaps and CLO's comprised of syndicated bank loans. We also work on synthetic structures including bonds and balance sheet loans. More About Us